Social Media Monitoring
What’s Included
1. Comment Monitoring
Our team actively monitors participant interactions across your study’s ads, removing spam, off-topic comments, or inappropriate content to keep discussions clear and on-message.
2. Informed Responses
We respond to participant questions using IRB-approved language, ensuring that all replies are consistent, compliant, and accurate.
3. Timely Responses
We review and respond to participant interactions multiple times per week, helping ensure questions are answered quickly and accurately to maintain momentum and participant trust.
Why It Matters
By keeping your study’s ads clear of misinformation and promptly addressing participant questions, this package helps:
- Foster a positive and professional brand image
- Improve participant confidence and engagement
- Support better campaign performance and recruitment outcomes